What is the proposal process like?

CoPS inspects the community to select or verify pet waste station and trash can locations, then usually provides a detailed proposal within 72 hours of receiving the request for proposal.

What does pet waste station service include?

Service includes USDA Certified Biobased dog waste bags and can liners, waste pickup around each station, station inspection, repair reporting, and removal of collected waste from the property.

Does CoPS on Doody require a long-term contract?

No. The community signs the proposal, and service continues until CoPS receives written notice from a community representative.

Will the community receive a service completion notice?

Yes. Communities may choose to receive an email or text notification when service is complete.

Are CoPS on Doody team members background-checked and insured?

Yes. CoPS states that every team member is background-checked before working on a property and that the company carries commercial liability insurance.

Free evaluation tool · HOA & multifamily

15 Questions to Ask Before You Sign a Pet Waste Service Contract

Download The Provider Interview Guide™ and use it with your current provider or any company you’re considering.

15 questions grouped into six areas, from operations to hardware
What a strong specialist answer sounds like, for every question
The red flags that show a provider isn’t built for this
One closing question that tells you everything
Free four-page PDF, no sales call attached

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Three quick fields, and the PDF arrives in a few minutes.

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Sound familiar?

Most Contracts Get Signed After One Good Conversation.

Every provider says the right things on the first call.
Proposals promise “reliable service” but never say how it’s measured.
You hear about missed visits from residents, not the provider.
The questions that matter only come up after the contract is signed.

The Provider Interview Guide™ gives you the questions to ask first, and the answers to listen for.

Why these questions

The right questions surface the right answers.

The Provider Interview Guide™ is a four-page evaluation tool with 15 questions grouped into six areas: operations, accountability, staffing and training, responsiveness, specialization, and hardware.

Each question shows what a strong specialist answer sounds like and what could be a red flag. A good provider will welcome every one of them and back its answers with documents, not just reassurance.

Use it with The Dabbler Checklist™ and The Specialist Standard™: the checklist shows where service isn’t being verified, the Standard shows what it should look like, and this guide gives you the questions to ask.

The Provider Interview Guide · six areas

Operations: service frequency, written protocols, and restocking

Accountability: proof of service after every visit

Staffing and training: SOPs and a signed performance commitment

Responsiveness: response windows and make-up visits

Specialization: a dedicated commercial team, not a side service

Hardware: stations built to handle water, odors, and insects

15 questions. Strong answers. Red flags. One question to finish with.

Inside the guide

A preview of what’s inside.

How do you set service frequency?

Strong answer: set station by station after walking the property, with a written reason for each. Red flag: one frequency for the whole property.

What proof of service do we receive?

Strong answer: timestamped, photo-verified proof for each station after every visit. Red flag: an invoice, with no record of which stations were serviced.

If a station is missed, how do we find out?

Strong answer: the provider tells you, explains why, and says when it will be made up. Red flag: you hear it from residents.

Who services our community?

Strong answer: a dedicated commercial team trained for HOA and multifamily properties. Red flag: the same crew that runs residential, landscaping, or janitorial routes.

Plus 11 more questions, and one question to finish with that tells you everything you need to know.

How it works

Three steps. No sales call attached.

Step 01

Fill in the form

Your name, company email, and where your community is. That is the whole ask.

Step 02

The guide lands in your inbox

Four printable pages with 15 questions, strong answers, and red flags.

Step 03

Bring it to your next provider meeting

Ask each question and listen for the strong answer. Anything verbal, ask to see in writing.

One form. One PDF.

Ask the Right Questions Before You Sign

15 questions. Strong answers. Red flags. Everything you need to evaluate any pet waste provider.

Get the Interview Guide

CoPS on Doody, commercial pet waste management for apartment communities, HOAs, and community associations.
Washington, DC metro: (571) 207-7667 · Atlanta metro: (470) 975-7667