What is the proposal process like?

CoPS inspects the community to select or verify pet waste station and trash can locations, then usually provides a detailed proposal within 72 hours of receiving the request for proposal.

What does pet waste station service include?

Service includes USDA Certified Biobased dog waste bags and can liners, waste pickup around each station, station inspection, repair reporting, and removal of collected waste from the property.

Does CoPS on Doody require a long-term contract?

No. The community signs the proposal, and service continues until CoPS receives written notice from a community representative.

Will the community receive a service completion notice?

Yes. Communities may choose to receive an email or text notification when service is complete.

Are CoPS on Doody team members background-checked and insured?

Yes. CoPS states that every team member is background-checked before working on a property and that the company carries commercial liability insurance.

Free reference guide · Multifamily & HOA communities

What Does Best-in-Class Pet Waste Management Actually Look Like?

Download The Specialist Standard™ and use it as a benchmark for any provider, including us.

Five dimensions of best-in-class service, clearly defined
Observable markers you can check on your own property
Specialist vs. dabbler, side by side, for every dimension
A simple way to use it on your next service walk
Free two-page PDF, no sales call attached

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Get the Benchmark Guide

Five fields, and the PDF arrives in a few minutes.

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Sound familiar?

Every Provider Promises Great Service. Who Defines It?

Every proposal promises “reliable service,” but none define it.
You can tell when service slips, but not what the standard should be.
Reassurances come by phone. Nothing comes in writing.
You’ve never seen a provider’s service protocol before signing.

The Specialist Standard™ gives you a definition of excellence you can check on the property, not take on faith.

Why a benchmark

A specialist doesn’t just show up. A specialist shows up with a system.

The Specialist Standard™ is a two-page reference guide that defines best-in-class pet waste management across five dimensions. Each one comes with a short definition and observable markers you can check on your own property.

Use it as a benchmark when evaluating any provider, including us. Where the answer is a document, a timestamp, or a photo, the standard is being met. Where it’s a verbal reassurance, ask for it in writing.

It’s the next step after The Dabbler Checklist™: the checklist shows where service isn’t being verified, and the Standard shows what it should look like.

The Specialist Standard · five dimensions

Consistency: the same quality on every station, every visit, every season

Accountability: proof of work at the station level

Communication: you hear about problems from the provider first

Expertise: pet waste is the core business, not a side service

Commitment: a written standard for the life of the contract

Five dimensions. Observable markers. A standard you can hold any provider to.

Inside the guide

What a specialist does that a dabbler doesn’t.

Consistency

A specialist services every station on every visit, with frequency set station by station for a documented reason. A dabbler misses the same station on consecutive visits.

Accountability

A specialist sends timestamped, photo-verified proof after each visit and works from a written protocol. A dabbler sends an invoice and overfills dispensers so they go weeks untouched.

Communication

A specialist flags damaged stations and problem areas before residents do, and explains every recommendation in writing. A dabbler responds only when the manager calls.

Expertise and commitment

A specialist runs a dedicated commercial team trained to written SOPs, and technicians sign a performance commitment. A dabbler shares crews with other routes and has no written standard.

On your next service walk, ask your provider to show you each marker, not describe it.

How it works

Three steps. No sales call attached.

Step 01

Fill in the form

Name, work email, your community, and your role. That is the whole ask.

Step 02

The guide lands in your inbox

Two printable pages you can use as a benchmark for any provider.

Step 03

Walk it with your provider

Take each dimension in turn and ask to see the marker. Anything verbal, ask for in writing.

One form. One PDF.

Hold Any Provider to the Specialist Standard

Five dimensions. Observable markers. A clear benchmark for what your community should expect.

Get the Benchmark Guide

CoPS on Doody, commercial pet waste management for apartment communities, HOAs, and community associations.
Washington, DC metro: (571) 207-7667 · Atlanta metro: (470) 975-7667