Free new-client guide · HOA & multifamily

Switching Pet Waste Providers Doesn’t Have to Be Complicated

Download The Transition Guide™ and see exactly what happens from the signed agreement to your 30-day check-in.

  • The four phases, from signed agreement to your 30-day check-in
  • What to prepare before your first service day
  • How to read your first service report
  • What to review and decide at the 30-day check-in
  • Free five-page PDF, no sales call attached
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Sound familiar?

Switching Providers Can Feel Riskier Than Staying Put.

The Transition Guide™ lays out every step, so your property team knows what happens next and what to prepare.

What the guide covers

A clear path from signed agreement to day 30.

The Transition Guide™ is a five-page walkthrough for property managers and HOA boards switching to CoPS on Doody®. It covers the four phases of the handoff, your part in it, and what you should have in hand before day 1.

It shows how station placement and service frequency are set, how to read your first service report, and how to report a concern without waiting for the 30-day check-in.

It introduces the Community Cleanliness Protocol, the written operating standard you receive before your first service visit, so your team knows what CoPS is accountable for.

The Transition Guide · four phases
01
Contract Finalization: scope, stations, pricing, start date, and contacts
02
Onboarding Walk: map stations, trouble spots, and access before day 1
03
First Service Cycle: day 1 through day 30, with proof of service after each visit
04
30-Day Check-In: review the records, resolve open items, confirm the plan
Four phases. What to prepare. How service is documented.
Inside the guide

A preview of what’s inside.

01

What you should have before day 1

A confirmed start date and service plan, a station and location record, your CoPS contact and reporting process, and the Community Cleanliness Protocol.

02

How placement and frequency are set

Stations are reviewed against walking routes, pet activity, waste buildup, dispenser use, and receptacle capacity during the onboarding walk.

03

How to read your first service report

Look for the date and timestamp, the stations recorded as serviced, and any exceptions, such as blocked access or a damaged dispenser.

04

What to decide at the 30-day check-in

The ongoing schedule and covered locations, any approved changes, and an owner and follow-up date for every open item.

Plus your part in the handoff, how to report a concern, and a first-30-days checklist.

How it works

Three steps. No sales call attached.

Step 01

Fill in the form

Your name, company email, and where your community is. That is the whole ask.

Step 02

The guide lands in your inbox

Five printable pages covering all four phases, plus a first-30-days checklist.

Step 03

Share it with your property team

Use it to plan the handoff from your current provider and know what to expect each week.

One form. One PDF.

Know What Happens Before You Switch

Four phases. What to prepare. How service is documented. Everything your team needs for a smooth first 30 days.

Get the Transition Guide

CoPS on Doody, commercial pet waste management for apartment communities, HOAs, and community associations.
Washington, DC metro: (571) 207-7667  ·  Atlanta metro: (470) 975-7667