Free new-client guide · HOA & multifamily
Download The Transition Guide™ and see exactly what happens from the signed agreement to your 30-day check-in.
Three quick fields, and the PDF arrives in a few minutes.
The Transition Guide™ lays out every step, so your property team knows what happens next and what to prepare.
The Transition Guide™ is a five-page walkthrough for property managers and HOA boards switching to CoPS on Doody®. It covers the four phases of the handoff, your part in it, and what you should have in hand before day 1.
It shows how station placement and service frequency are set, how to read your first service report, and how to report a concern without waiting for the 30-day check-in.
It introduces the Community Cleanliness Protocol, the written operating standard you receive before your first service visit, so your team knows what CoPS is accountable for.
A confirmed start date and service plan, a station and location record, your CoPS contact and reporting process, and the Community Cleanliness Protocol.
Stations are reviewed against walking routes, pet activity, waste buildup, dispenser use, and receptacle capacity during the onboarding walk.
Look for the date and timestamp, the stations recorded as serviced, and any exceptions, such as blocked access or a damaged dispenser.
The ongoing schedule and covered locations, any approved changes, and an owner and follow-up date for every open item.
Plus your part in the handoff, how to report a concern, and a first-30-days checklist.
Your name, company email, and where your community is. That is the whole ask.
Five printable pages covering all four phases, plus a first-30-days checklist.
Use it to plan the handoff from your current provider and know what to expect each week.
Four phases. What to prepare. How service is documented. Everything your team needs for a smooth first 30 days.
Get the Transition GuideCoPS on Doody, commercial pet waste management for apartment communities, HOAs, and community associations.
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